Retail insight on January 5th 2010

January 5, 2010

News for the retail industry

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News

Future Group: Eyeing new horizons Business Standard Trust Kishore Biyani, the founder of Future Group, to spot new revenue streams before anybody else. The latest from Biyani is Indian-style hotels and schools to train entrepreneurs and help understand consumer behaviour. Both initiatives are expected to go on stream in the next six to eight months.

Titan to triple topline in five years Economic Times India's biggest watch and jewellery retailer, Titan Industries, is looking to triple its topline from Rs 4,600 crore this fiscal to Rs 14,000 crore over the next five years. The Bangalore-based watch and jewellery arm of the Tata Group, which did not alter its expansion plans during recession, plans to strengthen its presence in the wedding jewellery market and divert focus to smaller international watch markets such as Vietnam, Oman and Qatar.

South India's largest mall is 97 pc leased, to open in February indiaretailing.com With 215-plus retail units, 30 escalators, 18 lifts and a built-up area of a whopping 1.3 million square feet, the much-awaited Mantri Mall (now formally named Mantri Square) in Bangalore is getting ready to open next month.

Jewellery units expect yr-end momentum to continue Business Standard The Christmas and New Year season in the United States has given hope for India's diamond jewellery exporters on better days ahead. The turnout of customers improved with each passing day, with retail jewellery sales showing a three to four per cent increase over last year.

Retail Trends

Grocery giants wrestle over territory in global market FreshPlaza Carrefour, Wal-Mart and Tesco have anticipated the Indian market by establishing wholesale operations with local partners. India is likely to be strategically important even if one of the world's "big three" decides not to stick the course.

Retail Insight

Loyalty 360 Weighs in on 12 Key Loyalty Marketing Trends for 2010 Loyalty 360 Engagement is the goal. From merchants and banks, to hotels and restaurants, to health care providers and insurance agencies (all but airlines), marketers are embracing engagement. These organizations know that engagement is the process that creates loyal customers, clients and employees. However, most don't know how to define "engagement," how to incorporate it into their marketing strategies, and most importantly how to measure, monitor, increase and sustain it.