Monday, November 15, 2010

Retail insight as on 15th November 2010

November 15, 2010News for the Retail industry

 
  From the Editor's Desk 


The cluster growth strategy in Indian retail
While Bharti-Walmart seems to be folllowing a well-defined cluster strategy (most of its Easy Day stores are in the Punjab-Delhi-Haryana region), other retailers like Reliance Retail and More have followed a nationwide expansion approach. There are pros and cons to both these approaches. The target customer for a Retail concept could be across the country. For example, the SEC A customer is present across the top cities in the country which vary from Chandigarh to Chennai. With high urban density and scarcity of prime retail locations, retailers like Future Group have managed to get some good properties at low rentals across the country. However, in a country with such high regional diversity as India, a strategy of focusing and understanding the needs of the customer in a specific region before expanding to other regions holds credence as well. This is what Bharti-Walmart seems to be doing. Another advantage of a cluster-based approach is the focus on building a regional supply chain. With the poor logistics infrastructure in the country and archaic laws that make inter-state movement difficult, a regional focus on the supply chain could provide efficiencies that translate to lower costs and profits in the long run.

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  At a Glance 

Headline, Apparel, Accessories, Specialty, ..Food, QSR, ..Trends and Insight
  News: Headline, Apparel, Specialty, CDIT ... 
The Micro, Small and Medium Enterprises (MSME) ministry has proposed allowing only up to 18 percent FDI in multi-brand retail, while cautioning that entry of global retailers could harm interests of kirana stores, small farmers and consumers. In its reply to the comments sought by the Department of Industrial Policy and Promotion (DIPP), the MSME ministry said that even if FDI in multi-brand retail is allowed, it should be less than 18 per cent, official sources said.

Kishore Biyani-led Pantaloon Retail (India) Limited said its core retail business net profit jumped 62.38 per cent to Rs 42.76 crore, for the quarter ended on September 30 (Q1 FY 11), as against Rs 26.33 crore the year ago-period. The company's core retail business includes all the retail business of the company and its wholly-owned subsidiaries in value, lifestyle and home retailing segments. The retail chain posted a turnover of Rs 2581.42 crore in September quarter, as compared to Rs 1954.21 crore last year, the company said in a statement.

Ermenegildo Zegna Group, the world leader in luxury menswear, launched its first store in Hyderabad at Taj Krishna. This is the fourth store launch, forming an integral part of Zegna's worldwide expansion strategy and establishing yet another pillar for Ermenegildo Zegna in India.The retail presence will be expanded further in the future with new stores opening in the country. Ermenegildo Zegna Group has recently set a joint venture with Reliance Brands Ltd, a part of the Reliance Group, to develop the Zegna brand in India.

Aditya Birla group company, Madura Fashion and Lifestyle (MFL) said it will open exclusive outlets for the fashion accessories range of the international lifestyle brand, Esprit. MFL, which distributes the brand in India, plans to have ten points of sale for Esprit accessories by next year and is eyeing a total turnover of Rs 100 crore this fiscal from the entire Espirit range of products, including apparel. "We are planning to roll out a new format, exclusively for Esprit accessories. In the beginning of next fiscal the company will set up small mono brand stores, counters and shop-in-shops only to sell accessories," Madura Fashion and Lifestyle Chief Operating Officer (Esprit), Manjula Tiwari said.

Gold jewellery maker and exporter Shree Ganesh Jewellery House Ltd (SGJHL) is in talks to acquire a few brands, either in Italy or Saudi Arabia, and hopes to seal a deal this fiscal, a top company official said. SGJHL, the owner of GAJA brand, is looking at strengthening its retail presence globally through such an acquisition, the official said. On its domestic expansion, the company plans to scale up the retail outlets to 43 in the next three years, from its current count of seventeen.

New York-based hair and skincare brand Kiehl's has partnered with speciality retailer Quest Retail, to distribute and run its retail operations in the country. Founded in 1851, Kiehl's is a family-owned business with a range of skin and hair care products. It was taken over by the L'Oreal Group in 2000 and its products are currently sold through 800 retail outlets in 38 countries.

Canon is augmenting its retail initiative through the launch of the brand's first stand-alone store, Canon Image Square, in Noida, a suburb of New Delhi. The focus at the exclusive store will be the brand's consumer digital imaging range, where one can choose from 80 stock-keeping units, including D-SLRs and lenses, camcorders, photo, ink-jet and laser printers and digital accessories. The store will be a springboard for the brand's ambitious plans to establish a footprint of 300 exclusive outlets in the country, in the next three years.

The Bosch group is planning to double the production capacity of its Bangalore plant over the next couple of years, on the back of growing demand. The power tools division of the company opened its 32nd Bosch System Specialist outlet in Visakhapatnam. This a premium retail concept, which enables an authorised Bosch power tools dealer to display the latest company products. Said Vijay Pandey, Vice President, Bosch power tools division, "By December, we will add six more such outlets in the country. Our aim is to have 100 specialist outlets over the next three years."

  News: Food & Grocery, QSR ... 
HyperCity, the hypermarket chain of K Raheja Corp Group, is expanding the number of its stores by the end of this financial year (2010-11). HyperCity currently has a presence in six Indian cities - Mumbai, Bangalore, Hyderabad, Jaipur, Amritsar and Bhopal, through eight outlets. HyperCity officials did not divulge the investment needed for this expansion, but in 2007, the retail major had reportedly invested around Rs 1,100 crore for expansion till 2010.

Cafe Coffee Day retail chain owner, V.G. Siddhartha has ventured into the logistics business by acquiring majority control of Sical Logistics Ltd for around Rs.200 crore, thus effectively ending the logistics run of one of Chennai's oldest business families, the M.A. Chidambaram Group. Tanglin Retail Realty Developments Pvt. Ltd, a group company of Coffee Day Resorts Pvt. Ltd, which operates close to 1,000 Cafe Coffee Day outlets across India, will acquire majority control of Sical Logistics through a combination of a direct stake purchase from the promoter Ashwin C. Muthiah, a preferential issue of shares and through an open offer, a person familiar with the development said.

  Retail Trends 
Anil Gupta, IIM-Ahmedabad professor and Founder of India's Honeybee Network, has selected the seven most powerful rural Indian entrepreneurs for a compilation in Forbes magazine. Mansukhbhai Jagani, Mansukhbhai Patel, Mansukhbhai Prajapati and Madanlal Kumawat are among Forbes' list of seven most powerful rural Indian entrepreneurs, whose "inventions are changing lives" of the people across the country. Next on the list is Future Group Chairman Kishore Biyani. Called the "Sam Walton of India," Biyani's company operates about three million square feet of retail space in 25 Indian cities.

The consumer electronics retail business in India is characterised by low margins. The recent increase in the prices of raw material such as aluminium, copper and steel has added to the margin pressure. However, one expects margin improvements with increasing reliance on private labels, better after-sales service and retailer-provided guarantees. There is huge potential for consumer electronics retailing, as retailers scale up.

  Retail Insight 
Defining Twenty First Century Merchandising
SAP, SAS, Groupsoft, Retail Systems Research
After a series of fits and starts, the retail thought process has irrevocably changed. Science-supported process is now core to the merchandising discipline. However, faith in science is not always grounded in an understanding of what it can do (even for the largest retailers), leaving us with some concerns about unrealistic expectations and a backlash later in the decade. To help prevent this backlash and create the most opportunities for success, RSR has defined seven critical tenets for 21st century merchandising

Saturday, November 13, 2010

Retail insight as on 12th November 2010

November 12, 2010News for the Retail industry
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  From the Editor's Desk 



Are you targetting Generation X?
Most modern retailers claim to be targeting the 20 to 35 age group, the yuppie with a higher first salary than his dad at retirement and a propensity to both work hard and play hard. You just have to look at the workforce of any large company in India today - typically there's a grey-haired manager in his 50s with an army of 25 to 30 year olds. What is it that this generation wants? Time-starved? Yes! Disposable income? Yes! Luxury shopper? Maybe not! What values do they carry from their parents' generation? How does that influence their buying habits? All questions every retailer must ask itself..

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  At a Glance 

Headline, Apparel, Accessories, Specialty, ..Food, QSR, ..Trends and Insight
  News: Headline, Apparel, Specialty, CDIT ... 
Did ICICI Venture Funds Management Co. Ltd and Azim Premji-owned private equity arm Zash Investment and Trading Co. Pvt. Ltd try to persuade overseas investors to purchase shares of Subhiksha Trading Services Ltd when they knew the retailer was in deep financial trouble? Madras High Court Justice V. Ramasubramanian said they did, in an order issued on 25 October. "From August 2008 onwards, both ICICI Venture and Zash started looking for victims in the form of foreign investors," the ruling said.

Arvind Ltd, the biggest denim fabric producer in India is expanding and penetrating the branded apparels and retailing segment with a vengeance. Arvind has two subsidiaries to ride on; Arvind Lifestyle Brands and Arvind Retail. "In the next two years, the Megamart Retail chain is expected to reach a turnover of Rs 10 billion from the current Rs. 4 billion. In addition, the brands business which currently has 200 exclusive brand outlets will also be scaling up rapidly to about 400 stores over the next two years and the sales of this business will also reach Rs. 10 billion. Arvind Brands & Retail put together will contribute to 38% of the Arvind Group's revenue in 2013-14," CEO of Arvind Lifestyle Brands Ltd and Arvind Retail Ltd., J Suresh said.

Bangalore-based Arvind Lifestyle Brands said it will increase the number of its 'Club America' multi-brand outlets in the country, to enhance the reach of premium international brands in its portfolio. Having set up the first 'Club America' multi-brand store in Hyderabad, the company plans to open 25 such stores in the next one year. 'Club America' sells brands such as Gant, Arrow, US Polo and Izod under one roof.

Shoppers Stop turnover at Rs 174 million
FashionUnited India
Shoppers Stop (SSL) posted a gross retail turnover of Rs 5.08 billion for the quarter that ended on September 30, 2010, registering a jump of 23 percent from the second quarter of 2010. SSL's net profit for the quarter stood at Rs 174 million against Rs 121 million, which is up by 44 percent compared to the same period last year. As Customer Care Associate and MD Govind Shrikhande said, "The surge in consumer confidence has given us an added impetus resulting in double digit growth in same store sales. Our First Citizen members' contribution to topline has increased to 73 percent. We will continue to open stores across the country in near future."

Kemps Corner in south Mumbai, the quintessentially premium residential and retail area of India's financial hub has a new jewel in its crown. Estaa the new jewelry boutique can also be described as a jewelry spa. It's aimed at the discerning client who looks for exquisite one-off pieces and an ultra deluxe ambience to shop in. The swanky store is laid out across 3,300 sq. ft. and houses a trendy collection of jewelry.

  News: Food & Grocery, QSR ... 
The $3-billion Gate Gourmet, the world's largest air catering company, has decided to acquire majority stake in Skygourmet from India Hospitality (IHC) for around Rs 400 crore. Under the proposed deal, Zurich-listed Gate Gourmet will acquire 74% stake in Skygourmet, India's largest air catering company. The balance 26% will be retained by IHC.

Sainsbury's hints at Indian expansion as profits grow
Daily Mail
Sainsbury's has revealed it may expand into India as part of a major push abroad, after the grocer posted a better-than-expected 36.3 percent rise in half-year profits. India and China are shaping up to be the new battle ground for Britain's food retailers, after new Marks & Spencer boss Marc Bolland this week made the two markets the cornerstone of his growth strategy.

  Retail Trends 
India should not be carried away by the "sentimental speech" of US President Barack Obama and should refrain from allowing FDI in multi-brand Retail, a top official of the Federation of Karnataka Chambers of Commerce and Industry (FKCCI) said. "Unlike in other sectors, FDI in multi brand retail will have a much wider impact on the economy," FKCCI President, N S Srinivasa Murthy said. Though FKCCI welcomed some of the statements of the US President relating to need to lifting trade and protectionist barriers, Srinivasa Murthy expressed concern over the "pressure" being exerted by the US Government and multinationals to allow foreign direct investment in India's retail trade.

Mantri Square Shopping Mall launched Mantri Square Edge, a unique retail training initiative conceptualized by the Mall's management team, in close association with the Indian Retail School and RetailSpark. The Mantri Square Edge is the first-of-its kind retail training and mentorship initiative in the country by any shopping mall. The objective of this training program is to empower and add an edge to people employed in the retail sector by providing thoughtful mentoring, insightful training and meticulous grooming.

A host of brands such as Louis Vuitton, Giorgio Armani, Christian Dior, Diesel, Gucci, Versace, and many others are increasing their footprint in India, by scaling up their retail presence. According to Mr Sanjay Kapoor, Chairman, CII Luxury Goods Forum, & MD of Genesis Luxury Fashion, "The Indian luxury market has grown 13% over the past three years and is currently estimated to be $4.76 billion. It is set to grow by three times, by 2015." Apparel brands form a significant part of this growth especially in the category of menswear.

  Retail Insight 
Online Video: The New Merchandising
Akamai
Retailers have long understood that "merchandising" is of critical importance. Merchandising sets the stage for a pleasant and engaging shopping experience that drives immediate sales, grows brand loyalty and builds affinity over time. However, early-generation eCommerce Web sites were limited in the amount of "merchandising" they could deploy because of the static nature of Web 1.0. Increased broadband penetration and more sophisticated applications are making high-quality video a key weapon in the online retailer's merchandising arsenal -- just as it has been for advertisers. While video used well in the online retail space has been shown to increase the quality, duration and profitability of shoppers' site visits, video not delivered quickly and seamlessly can have the opposite effect.

Thursday, November 11, 2010

Retail insight as on 11th November 2010

November 11, 2010News for the Retail industry
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  From the Editor's Desk 



Time for a gifting super-store?
India definitely has to be one of the top contenders for the country with the maximum number of festivals. Add to this social occasions like weddings, birthdays, naming ceremonies, corporate functions, etc and changing demographics reflected in the time-starved but cash-rich young population of today and one would think that the gifting industry would get more respect. While retailers and manufacturers in several categories thrive on gifting, there is no single modern retailer catering exclusively to this concept. Archies is the closest that comes to this, but it is a small format known primarily for greeting cards and trinkets. Perhaps it is time for a gifting super-store? Departments in the store could be laid out by occasion - namely, the Diwali section, the Valentine's day section, the Wedding gift section, etc.. Gift items could range from the simple greeting card to special offer consumer durables. Vacations and service-based gifts could be offered at the store as well, tying into the merchandise being sold. Are any entrepreneurs listening?

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  At a Glance 

Headline, Apparel, Accessories, Specialty, ..Food, QSR, ..Trends and Insight
  News: Headline, Apparel, Specialty, CDIT ... 
Provogue has announced its results for the quarter ended September 2010. In Q2, it has reported net profit of Rs 9.7 crore, as compared to Rs 8.8 crore in the same period last year. Total income rose 18% to Rs 142.5 crore, as compared to Rs 121.3 crore it declared a year ago. In an interview, Nikhil Chaturvedi, MD, Provogue gave his perspective on the quarter gone by and the road ahead. Excerpts:

Rajeev Sethi, a New Delhi-based artist and scenographer, collaborated with Louis Vuitton to design Diwali-themed window displays. From November 5 to mid-January, all of Louis Vuitton's 454 stores, spanning five continents, will feature columns of trunks made of banana leaves, which will glow softly like lanterns and are "aimed to give passers-by the feeling of gaiety and festivity." This is the first time in the store's 156-year history that it will be celebrating a single festival on this scale. The store windows will reman unchanged throughout Christmas, a bold move in Western cities where shops compete for the best seasonal display.

Bestseller, the Denmark-based fashion house, has started a new outlet in Mumbai, wherein it offers three of its internal brands - Jack & Jones, Vero Moda and ONLY. The new outlet extends over an area of 15,000 sq.ft covering three floors and is located on Linking Road. According to Vineet Gautam, the country head of Bestseller Retail India, the design of the outlet resembles the design of high-street European outlets, with spacious as well as neat and clean fronts.

Leading retail brands are coming up at Mohali Junction in Sector 57, adjoining the Verka Chowk on the National Highway-21. Part of the Rs 500 crore mega project that envisages first-of-its-kind 18-storeyed air-conditioned Inter-State Bus Terminal (ISBT)-cum-commercial complex, the total space covered under the project is a whopping 10 lakh square feet. Of this, 5.5 lakh square feet is allocated for retail. Big Bazaar will open a mega departmental store, while McDonald's, Louis Vuitton and Dabur India have also tied up to extend their respective business chains from Mohali's tallest 225-foot-tall building.

Watch and jewellery maker Titan, which owns the Goldplus chain of jewellery, has decided to gold plate one Nano, the wonder car from Tata, as part of its campaign to celebrate 5,000 years of Indian jewellery. "Today a Nano car is an aspirational product for the Indian middle class. And Goldplus jewellery retail chain is focused on rural and tier II markets. We decided to marry these two, which would result in an ultra luxury product," said C K Venkataraman, Chief Operating Officer (Jewellery Division), Titan Industries.

White Tiger plans expansion
Franchiseindia.com
White Tiger Private Ltd, a Delhi based laundry and dry cleaning brand plans to take its store count to 100 by the end of 2011. The new outlets will be through both company owned and the franchise route. Parul Mendiratta, Manager, Brand and Customer Care, White Tiger, said, "Presently, the company has a total of 60 stores on the 40:60 ratio, in which there is a majority of franchised outlets. The 40 new outlets will be opened mostly in the northern region of the country."

  News: Food & Grocery, QSR ... 
Jumeirah Restaurants, the restaurant division of Dubai-based Jumeirah Group, has brought 'The Tasty Tangles' to Mumbai. Jumeirah Restaurants has partnered with Dish Hospitality Pvt Ltd to open the restaurant, which has a seating capacity of 86 persons. The food is predominantly Asian with Thai, Malaysian, Singaporean, Indonesian and Chinese cuisines. The Tasty Tangles also has an outlet each in Delhi and Bangalore.

The Indian restaurant industry is driven by the growing "eating out" factor. This calls for quick services, variety in cuisine and value for money. Restaurants are gearing for a massive expansion in seating capacity for the consumers. Fine dining is preferred only during the weekends. According to Subramanya Holla, proprietor, Udupi Krishna Bhavan, people like to go out and experiment with different kinds of food. This scene is prevalent across the country. Speciality restaurants and concept restaurants will be the future of the industry.

  Retail Trends 
Tesco Hindustan Service Centre (Tesco HSC), the global services arm for Tesco, world's third largest retailer, announced the appointment of Dayanand Allapur as Head of Human Resources. Dayanand brings with him over 20 years of a well-rounded global experience in Human Resources, having lived and worked in UK, Australia, USA and India.

This Diwali, most of the retail players have a reason to smile, with sales growing between 50 to 80 percent, as compared to last year. According to Kumar Rajagopalan, Chief Executive Officer (CEO) of the Retailers Association of India (RAI), sentiments of Indian consumers are at an all-time high. "Last year, people were just coming out of recession; there were a lot of apprehensions about spending. This time things are a lot different," he said. On their part even the retailers have come out with different offers to attract the consumers to spend more, Rajagopalan pointed out. "Instead of the regular discounts, they have come out with more offers to give more value for money to the consumers," he said.

The next time Michelle Obama decides to go shopping for an assortment of Indian handicrafts and textiles, she need not plan a trip to the National Handicrafts and Handloom Museums, New Delhi. Instead, she can pick up her favourite handloom products by hopping over to the nearest Wal-Mart store in the United States. For, if all goes well with the AP prisons department's deal with the retail major, a steady stock of 'durries' (loom-made pieces which can either be used as blankets or as mats) will be exported to Canada and the United States soon, all made by the inmates of four central jails in the state. Preliminary talks are over to export this 'signature' product to Canada and the prisons department has now been told to put up the details of the durries on its website, for retail companies there to conveniently place orders.

Stationery retailing is no longer about stores with dusty shelves filled with notebooks, a few writing instruments, glue and staplers. The customer profile too has changed: The well-heeled executive is ready to spend anything up to Rs 2,000 on an exclusive diary or a luxury pen. The stationery retailing market in India is still largely (98.8 percent) characterised by mom-and-pop stores. Both from a manufacturing and a retailing space perspective, the category is still unorganised but there are a handful of brands that have gone national. Future Group and Reliance Retail are some of the players who have sensed an opportunity here and launched niche brands such as Staples and Office Depot.

  Retail Insight 
Luxury in India: Charming the Snakes and Scaling the Ladders
CII and AT Kearney
The Luxury industry in India is no longer a new comer. Like many other industries in India, it is of great interest to both international and Indian players. International brands see India as an emerging luxury market which could become a significant part of their portfolio tomorrow. Indian companies also see the growth at the top end of the market as an opportunity to introduce premium offerings. This enthusiasm was reflected in the first moves of several iconic international brands in the last 5-7 years. Indian companies have also seen the opportunity and a handful of players are now very active in the space. Apart from luxury products such as watches, apparel, accessories, large Indian five star hotel chains, fine dining and spas, apart from luxurious houses, the latest luxury cars and yachts have expanded the definition of luxury.

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