| From the Editor's Desk |  | |
The Gourmet Foods market
India lives simultaneously in 400 years, as a famous author once said. While on the one hand, you have retailers struggling to figure out how to reach the masses, the growth of high-end gourmet stores such as Nature's Basket illustrates the potential in tapping the higher-end customer. The success of such concepts lies in carrying a wide range of differentiated products and providing a superior customer experience. The well-travelled and sophisticated Indian customer segment is small but wealthy. They are also ready to purchase as long as the product quality and range is good. It is important to take care of these customers as they form the 'core' customer base for such concepts. The 'wealthy but uninitiated' and the 'aspiring' customer segments are larger, but need more effort to be converted into customers. It is the retailer's job to educate this customer on how they can enhance their lifestyle through use of their products (through live kitchen demonstrations, sampling, complementary offers such as cookbooks and DVDs and other services that complement the sale of their products). Retailing in this segment is as much about educating as it is about selling.
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| At a Glance | |  |
| News: Apparel, Specialty, CDIT ... | | |
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Swedish home furnishing retail giant Ikea, which had put on hold its $1-billion India investment plans in 2009, wants to take a relook at India's retail growth story, if the government allows 100 per cent foreign direct investment in multi-brand retail, said Union Commerce and Industry Minister, Anand Sharma.The minister said,"Ikea's proposal for allowing 100 per cent FDI in multi-brand retailing was under the government's consideration." |
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 | Tata International said it expects to achieve a revenue of up to Rs 600 crore from its new footwear retail venture, in the next five years. The company, which opened its second store under the brand 'Tashi', said it is looking at having a total of around 20 stores across the country within the next one year. |
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The Madras High Court, which dismissed Subhiksha's merger proposal on Monday, has raised serious objections and doubts over the Rs 230 crore which was claimed to have been transferred between Subhiksha Trading Services Limited and Blue Green Constructions & Investments Limited (BGCIL). The court order further doubted the transfer of money during August 8 to 15, 2008, saying that both the companies do not appear to have had so much of funds during the period. |
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 | JCB India announced its entry into the footwear segment, by launching a range of safety and lifestyle shoes. The range includes six safety shoes and 15 lifestyle shoes. The lifestyle shoes would be available at Reliance Footprint outlets pan-India and also distributed through JCB's channels, while its safety shoes will be sold through distribution channels. For its new venture, JCB has entered into an agreement with India's largest safety shoe-maker, Rahman Industries to manufacture and market the shoes under the JCB brand name. |
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Riding the crest of increasing number of parents with higher disposable incomes opting to dress up their kids in style, global apparel brand Tommy Hilfiger has launched its kid's line of apparels in India. This includes two exclusive kid's apparel stores, one in Delhi and other in Chandigarh. Tommy Hilfiger is already present in India with its men's and women's wear. |
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RPG Group company, Spencer's Retail has signed up cricketer Gautam Gambhir as the brand ambassador for the international apparel brand, Beverly Hills Polo Club (BHPC). The retailer, which has kidswear brand Ladybird and youth-oriented Marc Ecko under its portfolio in India, said it will launch new labels to enhance the portfolio of global brands and expand retail presence of the existing ones. |
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 | The textile and apparel retailer, Raymond Ltd has pulled down the shutters on its sole kidswear brand Zapp!, four years after it was launched. Zapp! was launched in 2006, with plans to open 12 stores. The company said that the termination costs eroded margins in the branded apparel business for the September quarter, though retail analysts said the brand shutdown had been gradual. Raymond has been selectively closing down non-performing brands. |
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 | Titan Industries, a Mumbai-based watch and jewelry manufacturer and retailer, reported that sales grew 34 percent to $349 million (INR 15.51 billion) in the second fiscal quarter ending September 30, 2010. The company attributed the strong performance to growth in all its brands. Sales at its jewelry division increased 37 percent to $253 million (INR 11.25 billion, while its watch sales rose 21 percent to $80.6 million (INR 3.58 billion). |
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The Body Shop (TBS) recently opened three new outlets, thereby going on to have 53 retail outlets across India. Two outlets opened in Bangalore, while another store opened at Phoenix United Mall in Lucknow. As a part of its growing popularity in India and its corresponding expansion plans, the upcoming Prozone Mall in Aurangabad is next in line, with a TBS in the shop-in-shop at Shoppers Stop. |
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| News: Food & Grocery, QSR ... | | |
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 | Godrej Nature's Basket has recently launched its third outlet in Delhi. Located at the GK-I market, the store is spread across an area of around 2,300 sq.ft, with a carpet area of around 1,800 sq.ft. Going ahead with the expansion plans, the company will simultaneously launch its next outlets in Gurgaon and in Mumbai's Juhu area. The retailer also plans to launch a store in Pune in this calender year. |
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Domino's Pizza, the market leader in the organized pizza home delivery segment in India, opened its first store in Patna. The store in Patna, marks another milestone in Domino's Pizza's pan India expansion plans. Domino's Pizza is now marching ahead, opening a string of stores in Tier II & III cities across the country, including Calicut, Madurai, Gangtok, Raipur, Jabalpur etc., consistently consolidating its market leader position. |
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| Retail Trends | | |
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 | If Wal-Mart can finally crack Chicago (though not New York City), why not India? That seems to be CEO Mike Duke's thought in pleading with the Federation of Indian Chambers of Commerce and Industry (FICCI) to allow his outfit a real retail presence in the country. So far, it's only gotten a supplier role, through a partnership with Bharti Enterprises. |
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Planet Sports, the multi-brand sports and lifestyle specialty retail chain from the house of Pantaloon Retail, has recently opened its new concept store in Mumbai's Growel Mall in East Kandivali. This new display concept has the latest and international XYRO technology fixtures. The store also offers live gaming experience at the especially crafted Live Basketball Zone. Ravdeep Singh, CEO, Planet Sports, said the company's in-depth consumer research has helped them fine-tune and present something new to their consumers. |
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| Retail Insight | | |
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| Improving retail performance in an increasingly competitive automotive market |
| Arthur D Little |
With cut-throat competition characterizing stagnant automotive retail markets, high-performing dealer networks are becoming essential to OEMs' market success. Although automotive manufacturers invest heavily in developing and training their retail partners, many programs do not generate the expected results. However, a step change in dealer performance has the potential to deliver a high return on investment for both OEMs and dealers. Arthur D. Little proposes an integrated approach to Retail Performance Management (RPM). |
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