Retail insight on January 8th 2010

January 8, 2010

News for the retail industry

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News

Kishore Biyani all set to launch telecom services Hindu Business Line Mr Kishore Biyani is getting ready to unleash his mobile services. It was at the IRF (India Retail Forum) last year that Mr Biyani had disclosed his plans to enter the telecom space with plans of making Rs 1000 crore on the project. Currently, the telecom project is being handled by Mr Biyani himself and the services are now on the threshold of being launched soon through his retail outlets.

Mafatlal to rejig 65 family retail stores with low sales Financial Express Mafatlal Industries Ltd, flagship of Rs 2,000-crore Arvind Mafatlal group, is taking a hard look at nearly 65 of its exclusive 'Mafatlal' branded family retail stores in cities where it is facing low demand, and will either relocate them or revive them through new product mix and better customer experience.

Future Group pulls the plug on 'Bijli Ghar' Business Standard Kishore Biyani's Future Group has shelved its plan to set up standalone stores for retailing electrical and lighting products to conserve cash, according to a company executive. Home Solutions Retail India Ltd (HSRIL), a unit of Future Group, was planning to enter the Rs 2,000-crore lighting products market with its own stores, called 'Bijli Ghar'.

Jaipan to open 200 retail stores starting next month Press Trust of India Mumbai-based home appliances manufacturer Jaipan Industries said it will foray into retail industry by opening 200 stores pan-India, to sell lighting accessories starting next month. "The company also plans to raise more capital (by way of rights issue) in the period ahead to fund our new ventures," Jaipan Industries Managing Director, J N Agarwal said. Jaipan plans to invest Rs 10-crore in the first phase of retail expansion.

Walgreens, Genpact ink 10-year outsourcing deal Economic Times As part of the contract, Walgreens will shift its accounting processes and jobs to Genpact, a move that will involve transfer of at least 500 jobs.

Future Group affiliated store Mother Earth launches India's first Shop for Change products Indiantelevision.com Future Group affiliated store Mother Earth has partnered with Shop for Change, a fair trade organization, to launch India's first Shop for Change certified products. Shop for Change has launched the fair trade certification with Mother Earth t-shirts and plans for further extension to other cotton products.

Retail Trends

Soaring food prices - Failure of supply management Hindu Business Line The new system of presenting inflation data of primary articles and fuels separately on a weekly basis introduced by the Government with effect from November 5, 2009, has brought the relentless price fever in food articles to the fore.

Retail Insight

Loyalty Management in Retail: Preparing for the next century of loyalty management in the retail industry Ciber In this whitepaper we will outline a strategy on how to increase the participation in your loyalty program starting by explaining what loyalty management within the retail sector is. Then we will focus in on where companies are in the implementation of such a strategy. The last part is then to embed your loyalty program successfully in your customer strategy and finally to integrate it into the core CRM processes.